Refund policy

30-Day Return & Refund Policy

We want you and your pet to love your VAYORA purchase. If you are not completely satisfied, you may request a return within 30 days of receiving your order.

To be eligible for a return, the item must be returned in its original condition and packaging, with all included accessories and components.

To start a return, please contact us at vayora.help@outlook.com with your order number and reason for the return. Please do not send your order back without contacting us first.

Damaged or Incorrect Orders

Please inspect your order when it arrives. If your product is damaged, defective, or you received the wrong item, contact us as soon as possible with your order number and photos of the issue. We will review the request and work to make it right.

Refunds

Once your return is received and inspected, we will notify you whether your refund has been approved. Approved refunds will be issued to your original payment method. Please allow additional time for your bank or credit card provider to process the refund.

Original shipping charges, if any, are non-refundable unless the item arrived damaged, defective, or incorrect.

For return questions, contact us at vayora.help@outlook.com

Great, holds a lot of water. made from steel, cats love it.

It’s exactly as pictured. so far the pump and components all work well

Quick delivery, good product

it does its job

Correct product

Very satisfied, easy to use. The cats appreciated it; excellent supplier.

My cat loves it. thank you very much.

Very nice and quiet, it's a great purchase, I will definitely buy another one for my summer house.

At the moment it works very well, my cats are still a little wary of it but they will get used to it, the motor doesn't make the slightest noise, it's a marvel, honestly, I'm very satisfied with my purchase.

Good

This kitty fountain was very easy to put together. it isn't too bulky but takes just enough space to be tucked in a corner away from stepping feet. i like it and the cats like it too.

The filters are a bit small, but they do their job.

it arrived dented

Good quality, works well. Quiet. Large capacity.
Am in the process of introducing my cat to it!

Great, just like in the photo. I recommend it 100%.

Accurate description, fast shipping: excellent

This is the second time I've bought them, they work great for my cat's fountain.

Good quality and good value, filters work well and fast shipping.

Exactly what i wanted.

My cat loves it, thank you.

Item as described.

The cats love it, all the parts arrived, satisfied with the order.

Very satisfied, my cat loved it. It's very quiet, just like in the photo, and comes with a cable. Good purchase.

The cat really drinks more water.

The water flows well and it's great. The cats use it without any resistance.

Your cart is empty

Your cart

Subtotal

Menu

Refund policy

Country/region